Paymonix will show the relevant search queries.

<ol><li>Click on &#x201C;Orders&#x201D; tab in collapsible sidebar</li><li>Click on &#x201C;Advanced Search&#x201D; located on the right side of the screen </li><li>Input any of the search parameters to find the specific order </li><li>Click &#x201C;Search&#x201D;</li></ol>Paymonix will show the relevant search queries

Advance Search a Customer

Paymonix will show any relative orders to your search query.

<ol><li>Click on &#x201C;Orders&#x201D; tab in collapsible sidebar</li><li>Input one or more of the following: Public ID, Email, Full name, Status, Amount, Payment Type, Pay Method</li><li>Click outside of the search parameter or press &#x201C;Enter&#x201D; on your keyboard</li></ol>Paymonix will show any relative orders to your search query.

Standard Search a Customer

Paymonix 

Click here to learn about standard search and advanced search of a customer.

Search a Customer

The Difference Between Pending and Processing

Cancelling ACH Orders

Need to Cancel Order While ACH Payment is Processing

ACH Flow

Different Levels of Banning Customers

How to Ban a Customer

Chargebacks

Banning Customers & Chargebacks

Email Resends

Events & Triggers

Exporting Data

Level 1 Fraud- Paymonix Ban List

Level 2: CC & ACH Fraud Review

Why Do Accounts Get Tagged For Fraud?

Fraud Checking

What are Offline Payments?

Log Offline Payments

Search for Logged Offline Payments

Search for Un-Logged Offline Payment Orders

Offline Payments

Order Resends

Adding New or Different Items to Current Resend

What are Orphaned Accounts?

How to Fix Orphaned Accounts

Orphaned Payments

Payment Page Fields

Modifying Payment Types

Modifying Multiple Payment Titles Under One Method

Adding New Payment Types

Payment Settings

How to Change a Payment

Locate Payment Status and What The Status' Mean

Payment Status

Pinning Customers

Pin/UnPin Customers

Refunds

Checking Shipment Status

Putting Shipments on Hold/Cancelling

Adding Shipment Notes

Shipments

Sidebar Tabs

Roles

Creating a User

Change Access for Specific Users

Users & Roles Settings

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