This item is necessary due to the need to re-send the customer information such as payment instructions or their tracking number. Typical email resends include:. Abandoned Cart Email-Alert customers of items left in their shopping cart. Payment Instr

<ol><li>Click on any order and locate the &#x201C;Resend Email&#x201D; tab in the upper right corner of the page</li><li>Click on &#x201C;Resend Email&#x201D; and select the designated course of action</li></ol>This item is necessary due to the need to re-send the customer information such as payment instructions or their tracking number. Typical email resends include:Abandoned Cart Email-Alert customers of items left in their shopping cartPayment Instructions Email-Payment instructions based on the customer&#x2019;s selected payment method. Payment Failed Email-Notification that the payment has failed and order is not confirmedOrder Paid Email-Confirmation of payment email that shows details of order.Order Canceled Email-Notification that non-payment has resulted in the cancellation of order.Order Shipped Email-Tracking number provided in email with shipment confirmation

Email Resends

Paymonix 

Learn how to re-send your customer emails through plugins like DRIP

The Difference Between Pending and Processing

Cancelling ACH Orders

Need to Cancel Order While ACH Payment is Processing

ACH Flow

Different Levels of Banning Customers

How to Ban a Customer

Chargebacks

Banning Customers & Chargebacks

Events & Triggers

Exporting Data

Level 1 Fraud- Paymonix Ban List

Level 2: CC & ACH Fraud Review

Why Do Accounts Get Tagged For Fraud?

Fraud Checking

What are Offline Payments?

Log Offline Payments

Search for Logged Offline Payments

Search for Un-Logged Offline Payment Orders

Offline Payments

Order Resends

Adding New or Different Items to Current Resend

What are Orphaned Accounts?

How to Fix Orphaned Accounts

Orphaned Payments

Payment Page Fields

Modifying Payment Types

Modifying Multiple Payment Titles Under One Method

Adding New Payment Types

Payment Settings

How to Change a Payment

Locate Payment Status and What The Status' Mean

Payment Status

Pinning Customers

Pin/UnPin Customers

Refunds

Advance Search a Customer

Standard Search a Customer

Search a Customer

Checking Shipment Status

Putting Shipments on Hold/Cancelling

Adding Shipment Notes

Shipments

Sidebar Tabs

Roles

Creating a User

Change Access for Specific Users

Users & Roles Settings

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