On the bottom of any specific order, you can see the events that the customer order has taken all the way from the start of adding items to their cart, to the payment details, to delivery. Combined with paymonix software and the applications that are

On the bottom of any specific order, you can see the events that the customer order has taken all the way from the start of adding items to their cart, to the payment details, to delivery. Combined with paymonix software and the applications that are plugged into the Paymonix Gateway, you can follow the journey of their order. For this example, we will utilize the plugins DRIP and aftership for the email notification software. These are the typical steps a customer&apos;s order would take from creation to delivery.<table><tbody><tr><td>Status</td><td>Type</td><td>Name</td><td>User</td><td>Created At</td></tr><tr><td>success</td><td>drip</td><td>Sent custom event &quot;send_achpc_receipt&quot;</td><td>Taylor</td><td>01-17-21</td></tr><tr><td>Success</td><td>orders</td><td>Status changed to delivered</td><td>system</td><td>01-14-21</td></tr><tr><td>Success </td><td>aftership</td><td>Shipping Update</td><td>system</td><td>01-10-21</td></tr><tr><td>Success</td><td>drip</td><td>Sent order event &quot;placed&quot; -data</td><td>system</td><td>01-01-21</td></tr><tr><td>Success</td><td>ACHpc</td><td>Verifying Transaction- data</td><td>system</td><td>01-01-2021</td></tr><tr><td>Success (event successfully performed)</td><td>Shop (where the event originated from)</td><td>Created from shop- data (click &quot;data&quot; to see details such as username and items added to cart)</td><td>system (the initiator of the event) </td><td>01-01-2021</td></tr></tbody></table>

Events & Triggers

Paymonix 

Click here to learn about the events and triggers through Paymonix.

The Difference Between Pending and Processing

Cancelling ACH Orders

Need to Cancel Order While ACH Payment is Processing

ACH Flow

Different Levels of Banning Customers

How to Ban a Customer

Chargebacks

Banning Customers & Chargebacks

Email Resends

Exporting Data

Level 1 Fraud- Paymonix Ban List

Level 2: CC & ACH Fraud Review

Why Do Accounts Get Tagged For Fraud?

Fraud Checking

What are Offline Payments?

Log Offline Payments

Search for Logged Offline Payments

Search for Un-Logged Offline Payment Orders

Offline Payments

Order Resends

Adding New or Different Items to Current Resend

What are Orphaned Accounts?

How to Fix Orphaned Accounts

Orphaned Payments

Payment Page Fields

Modifying Payment Types

Modifying Multiple Payment Titles Under One Method

Adding New Payment Types

Payment Settings

How to Change a Payment

Locate Payment Status and What The Status' Mean

Payment Status

Pinning Customers

Pin/UnPin Customers

Refunds

Advance Search a Customer

Standard Search a Customer

Search a Customer

Checking Shipment Status

Putting Shipments on Hold/Cancelling

Adding Shipment Notes

Shipments

Sidebar Tabs

Roles

Creating a User

Change Access for Specific Users

Users & Roles Settings

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