Read more about how to trigger orders into fraud review, why customers get tagged for fraud, and the different levels of banning a customer.
The first act against suspicious activity is to categorize customers on the Paymonix Ban List and/or enable fraud monitoring. Banning a customer will allow you to ultimately hold a customer's transaction. There are different ban actions depending on
Fraud Labs is a fraud prevention service offered by Paymonix. Store admins can enable it in the Store Settings section. Once enabled, you’ll need to adjust the fraud level for each payment method to ensure that transactions are processed through the
Fraud Prevention Rules in Paymonix. Paymonix users can set up fraud prevention rules directly within their dashboard. This feature is included with every Paymonix account and is available to all stores. Store admins can create and manage rules as nee
Orders will be moved into Fraud Review for one of the following reasons:. When orders get moved into fraud review, the customer's transaction is held and is ultimately awaiting the decision of the Paymonix user to approve or deny that transaction. Wh