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ACH Flow

The flow ACH payments go through from customer's bank account to the final designated account, the difference between pending and processing, how to cancel ACH orders

The Difference Between Pending and Processing

Pending: When a customer pays by ACH it takes 3-5 business days to process. A pending ACH transaction means the customer has chosen ACH as their payment method and has input their routing and account number to process the payment. Processing: ACH pay

Cancelling ACH Orders

Please note: you MUST hold the ACH payment first before cancelling the payment. If this is not done, the customer could still be charged. Please note: you can only cancel pending ACH payments. A pending ACH can be put on hold and cancelled so the mon

Need to Cancel Order While ACH Payment is Processing

What if the customer wants to cancel their order while their ACH payment is processing?.